Origin Energy & Gas Plan Review 2024
Overview
In 2000, Boral split its energy business from its building materials business to form Origin Energy.
Today, this leading Australian energy provider has over 4.2 million gas and electricity customers.
You can choose from five residential plans and four small business plans, and most plans include green energy.
Origin has also teamed up with Everyday Rewards, where you can earn points on your bills.
There’s also the Origin Spike rewards program, which rewards customers for saving electricity.
Key Points
Member of We Mean Business, a coalition to fight climate change.
Innovative rewards program for customers.
Easy-to-use app to manage your bills.
Where does Origin Energy operate?
Origin Energy at the time of writing offers electricity and gas plans in NSW, Victoria, Queensland, South Australia, the ACT and South Australia.
There is a gas only plan offered in Western Australia.
There are currently no plans available in Tasmania or the Northern Territory.
Does Origin Energy offer green energy?
Origin Energy offers GreenPower and GreenGas products to residential and business customers.
Customers are able to nominate the exact percentage of green energy they’d like.
GreenPower is available from 65c extra per week, and Green Gas starts at $1 extra per week.
Does Origin Energy offer solar rebates?
Origin Energy offers end-to-end solar solutions that include the design, purchase and installation of solar panels, which you can connect to a Solar Boost electricity plan.
Interest-free payment plans are available.
They also offer solar rebates.
What residential energy plans does Origin Energy offer?
Origin Energy offers five residential plans with a range of prices, member benefits and discounts.
Their prices change regularly, so make sure you compare policies to see if you’re getting a good deal before switching providers.
Origin Go (NSW, VIC, QLD, SA, WA (Gas only), ACT)
An electricity and/or gas plan that lets you earn Everyday Rewards points, with rates guaranteed for 12 months.
Key inclusions:
Linked to the Everyday Rewards program
Bill certainty with rates set for 12 months
25% GreenPower at no charge for Everyday Rewards members
Origin Go Variable (NSW, VIC, QLD, SA, WA, ACT)
An electricity and/or gas plan that offers variable rates on a 12-month energy plan.
Key inclusions:
Variable rates guaranteed for 12 months
No exit fees
Green options available
Origin Basic (NSW, VIC, QLD, SA, ACT)
A no-frills electricity and/or gas plan that automatically renews each year.
Key inclusions:
An electricity or gas plan that renews yearly with no end date
Flexible payment options available
No exit fees if you want to switch to a different energy plan
Origin Solar Boost + Origin Go (NSW, VIC, QLD, SA, ACT)
An electricity or combined electricity and gas plan with a higher solar feed-in tariff than the standard retailer rate.
Key inclusions:
A competitive feed-in tariff rate guaranteed for 12 months
Maximises the value of your solar system
No exit fees if you want to switch to a different energy plan
Origin Supply (WA)
A no-frills natural gas plan that automatically renews each year.
Key inclusions:
A gas plan that renews yearly with no end date
Flexible payment options available
No exit fees if you want to switch to a different energy plan
Does Origin Energy offer business plans?
Origin Energy offers four business plans across NSW, VIC, QLD, SA and ACT and one natural gas plan specifically for WA.
Origin Business Go (NSW, VIC, QLD, SA, ACT)
An electricity and/or gas plan with simple pricing guaranteed for 12 months.
Key inclusion:
Bill certainty with rates set for 12 months
No lock-in contracts
No exit fees
Origin Business Go (WA)
A natural gas plan with simple pricing guaranteed for 12 months.
Key inclusions:
Bill certainty with rates set for 12 months
No lock-in contracts
No exit fees
Origin Business Basic (NSW, VIC, QLD, SA)
An electricity and/or gas business plan that automatically renews each year.
Key inclusions:
A business plan that renews yearly with no end date
No lock-in contracts
No exit fees
Origin Business Solar Boost + Origin Go (NSW, VIC, QLD, SA)
An electricity or combined electricity and gas plan with a higher solar feed-in tariff than the standard retailer rate.
Key inclusions:
A great feed-in tariff rate guaranteed for 12 months
Maximises the value of your solar system
No exit fees
Ways to pay your bills
You can pay your bills through direct debit or the award-winning MyAccount app, or online using your credit card, BPAY and PayPal.
You can also pay in person at Australia Post or over the phone.
Does Origin Energy offer member benefits?
Origin has partnered with the Everyday Rewards program, where you earn points on every $1 you spend.
Points can be redeemed through Woolworths, Caltex, Qantas Frequent Flyer and more.
Plus, Origin Energy has recently introduced Origin Spike, a rewards program that gives customers a way to get paid for saving energy.
Does Origin Energy have good customer service?
27,189 (1%) of Origin Energy customers made complaints in 2020-21.
They have a market share of 27.3%.
At the time of writing, they have a TrustPilot score of 4.5/5*.
COMPARE & SAVEFAQS
Where is Origin Energy available?
NSW, Victoria, Queensland, ACT, South Australia and Western Australia. Gas is only available for Western Australia.
Is Origin Energy a Tier 1 or Tier 2 energy retailer?
Origin Energy is classified by the Australian Energy Regulator as a Tier 1 retailer.
Is Origin Energy Australian owned?
Partly. With its roots in Australia, Origin is now an ASX listed company with shareholders across the globe.
Is Origin Energy government owned?
No.
How do I contact Origin Energy?
Call 13 24 61.
Does Origin Energy do credit checks?
Yes. An energy company will do a credit check to ensure that you won’t default on your bills if they were to offer you an energy plan.
Does Origin Energy give any discounts?
Origin Energy will often have discounts available. To find out the latest offers, compare with us to see how much you could save.
What time does Origin Energy consider off-peak?
This depends on where you live, and whether you’ve signed up for a flexible pricing tariff.
Does Origin Energy have an app?
Yes. The award-winning Origin app is available for Apple and Android users.
With so many energy suppliers it makes sense to shop around, particularly if you’re spending more time working from home.
Switch and save with Compare Club in less than two minutes – it’s 100% free.
COMPARE & SAVEThis guide is opinion only and should not be taken as financial advice. Check with a financial professional before making any decisions.
*TrustPilot score correct as of 26th August, 2021.
