Understanding Energy Suppliers

If you’re feeling overwhelmed by choice when it comes to energy suppliers, you’re not alone. It can be hard to know what to look for in an energy supplier, so we’ve created some resources to help you get started.

What to look for in an energy supplier

For consumers living in New South Wales, Queensland, Australian Capital Territory, Victoria or South Australia, there is plenty of scope for shopping around to find a utility supplier that ticks all of the right boxes. With free reign in choosing both…

Standard energy retail contract vs market retail contract

Standard retail contracts have set terms and conditions and no expiration date, which also means no exit fees. Prices are set at a standing offer rate. Each state has its own rules about if and when a standing offer tariff can be changed, but the customer should receive notice prior to a rate change…