Tips for residential energy customers


When you are informed about your energy usage and billing plan, you are in a better position to save money. Here are a few ways you can reduce your household energy costs.

Use energy efficient appliances

Everyday household appliances can be a power drain, especially if they use outdated technology. This includes washing machines, dryers, hot water heaters, dishwashers, and refrigerators. Consider upgrading to an energy-efficient appliance, and in some cases you may even be eligible for a government rebate.

Bundle your services

If you use any combination of electricity, gas, or solar energy then you could receive a bundling discount by using the same supplier for multiple services. It’s a great way to streamline your energy bills and save at the same time.

Government rebates and concessions

Concession-card holders across Australia may be eligible for a range of concessions or rebates on their energy usage. Contact your supplier to enquire about which ones you might be eligible for.

Compare suppliers

In a competitive market, prices can fluctuate regularly, which means that a better deal might be on offer elsewhere. Compare energy plans at least once a year to verify that you’re getting a fair price for your energy consumption.

Monitor your usage

Keep an eye on how much energy you use over time. Learn how to read your meter and your energy bill, so you can check for accuracy and get an idea of which tariffs might best suit your usage.

Adjust your billing cycle

Most energy bills are issued quarterly. Although this is standard practice, it can leave households reeling from the shock of a particularly wacky weather event, such as a heat wave or a cold snap. If you’d like more timely energy bills, talk to your supplier about the possibility of a monthly bill.

Early and on time payment discounts

Many suppliers offer a discount for account holders who pay their bills early or on time. Check your statement to see if you might be eligible for an early-payment or pay-on-time discount, and take advantage whenever possible.

Contact your supplier if you’re having trouble paying the bills

If you’re experiencing a temporary financial emergency for whatever reason, talk to your supplier about coming up with a payment plan. There are usually procedures in place to help consumers who are struggling to pay the bills, so if you need help don’t hesitate to ask.

If you haven’t compared energy plans in a while, a quick comparison could help you reduce your current energy bill and leave you more spending money in the pocket. It is quick and simple – we even help you handle the paperwork if you decide to make the switch to a more competitive plan.

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