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Last Updated on 18 August 2018

Energy Rebates by State: Could You Be Saving?


Saving money on energy seems like an impossible goal to many Australians, especially when gas and electricity keep getting more expensive. Every opportunity to reduce your energy bill matters, and one of the easiest ways is through government rebates.

Each state has its own suite of energy rebates, available to eligible customers as a way of lowering costs. In this guide, we’ll explain what an energy rebate is and which ones you might be eligible for.

Key Points
  • Energy rebates are generally available to eligible low-income earners and concession card holders, who may be able to receive money back on certain energy services.
  • The application process varies depending on the specific rebate, but you may be able to apply online or by posting a paper application form.
  • All Australian states and territories offer renewable power incentives, along with a selection of rebates on electricity and gas.

What are Energy Rebates

An energy rebate (sometimes called a concession) is money back from the government for certain energy services. In Australia, these are most often available to low income earners or people who are experiencing a financial crisis. Rebates vary by state and there are term and conditions attached to each one.

For example, most energy rebates can be claimed up to a maximum dollar amount each year. Sometimes the rebate is offered as a credit on your energy bill. It may also be paid in cash or you may receive a voucher. Some rebates are rolled in with existing government payments, like a pension supplement.

Who is Eligible for Energy Rebates?

Each rebate scheme has its own set of rules and regulations, which includes eligibility criteria. In general, the following people may be eligible for a rebate of some kind:

Concession card holders
Pensioners
Families
People experiencing a temporary financial crisis
People with eligible medical conditions that require consistent heating or cooling
People using certain types of medical equipment, like an eligible life support machine or dialysis machine
If you don’t see yourself on the above list, that doesn’t mean you are excluded from a rebate. Your state may offer a rebate for a product or service that does apply to you.

What are the Benefits of Energy Rebates?

The most obvious benefit of an energy rebate is that it can help you save money on your energy bill. However, the benefits also go deeper. In many cases, a rebate can be what helps a household pay their bill on time, avoiding a detrimental loss of power or gas.

Rebates are also developed with medical conditions in mind. If you depend on a machine to keep you alive, and that machine depends on energy, it’s vitally important that your power supply is not cut off.

Many energy rebates reset annually, so you are able to benefit each year as long as you continue to meet the eligibility criteria.

Energy rebates are not just about direct savings to your energy bill. The rebates are also offered as a way to help households purchase new, energy-efficient appliances or install solar systems.

How Can I Apply for an Energy Rebate?

The way you apply for an energy rebate depends on the rebate itself and where you live. The application process may change from year to year, so always check the procedures for each rebate you wish to apply for.

Type of residence

Customers are generally considered to be ‘on-supplied’ if they receive a bill from a residential manager instead of getting their electricity direct. For example, the following types of residences tend to be ‘on-supplied’:

  • Retirement village
  • Residential community
  • Strata-operated

On-supplied customers may be required to follow a different application process than direct energy customers. This will depend on the type of rebate you are applying for.

Application options

Customers are generally considered to be ‘on-supplied’ if they receive a bill from a residential manager instead of getting their electricity direct. For example, the following types of residences tend to be ‘on-supplied’:

  • Download an application form and submit it via post or email to the relevant state department.
  • Apply online through state government websites.
  • Contact your retailer directly, provide them with the required information (such as your concession card number), and ask for your rebate to be applied directly to your bill.
Deadlines

Be mindful of application deadlines and re-application requirements. For example, the NSW Family Energy Rebate has an annual application deadline. You may also need to reapply for a rebate, even if you’ve received it before. Some rebate schemes reset every financial year or ask that customers reapply every two years.

Frequently Asked Questions

The way you apply for an energy rebate depends on the rebate itself and where you live. The application process may change from year to year, so always check the procedures for each rebate you wish to apply for.

No. Rebates are typically provided only to the person named on the gas or electricity account.

Energy rebates are given to eligible applicants. As customers’ household circumstances change, it can affect their rebate eligibility.

In most cases, your wife would need to be the named account holder before the rebate can apply. However, the rules may vary so check the rebate details to be sure.

Rebates by State and Territory

Each state offers its own rebate schemes. All states and territories also offer renewable power incentives and an electricity feed-in tariff for solar, which is a way of receiving payment for the power you feed back to the grid.

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ACT

  • ActewAGL Staying Connected Program – Electricity and Water
  • AGL Staying Connected Program
  • Clean Energy Household Assistance Package
  • Utilities Concession
  • Home Haemodialysis Rebate
  • Life Support Rebate
  • Actsmart Low Income Energy Efficiency Program

For information on the above rebates, visit https://www.assistance.act.gov.au/utilities

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NSW

  • Low Income Household Rebate
  • NSW Gas Rebate
  • Family Energy Rebate
  • Life Support Rebate
  • Medical Energy Rebate
  • Energy Accounts Payment Assistance Scheme

For information on the above rebates, visit http://energyaffordability.nsw.gov.au/energy-rebates

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NT

  • Electricity Concession
  • Hardship Support

For information on the above rebates, visit https://ntconcessions.nt.gov.au/power.html

  • Smart Energy Grants

For information on the above grants, visit http://smartenergy.nt.gov.au/

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QLD

  • Electricity Rebate
  • Reticulated Natural Gas Rebate
  • Medical Cooling and Heating Electricity Concession Scheme
  • Home Energy Emergency Assistance Scheme

For information on the above rebates, visit https://www.qld.gov.au/community/cost-of-living-support/electricity-gas-rebates

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SA

  • Energy Bill Concession
  • Medical Heating and Cooling Concession
  • Cost of Living Concession
  • Residential Park Resident Concession
  • Home Dialysis Electricity Concession

For information on the above rebates, visit https://www.sa.gov.au/topics/energy-and-environment/energy-bills/financial-assistance

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TAS

  • Annual Electricity Concession
  • Heating Allowance
  • Life Support Concession
  • Medical Cooling or Heating Concession

For information on the above rebates, visit http://www.concessions.tas.gov.au/concessions/electricity_and_heating

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VIC

  • Annual Electricity Concession
  • Controlled Load Electricity Concession
  • Medical Cooling Concession
  • Non-Mains Energy Concession
  • Winter Gas Concession
  • Life Support Concession
  • Utility Relief Grant Scheme
  • Electricity Transfer Fee Waiver
  • Excess Electricity Concession
  • Excess Gas Concession
  • Service to Property Charge Concession

For information on the above rebates, visit https://services.dhhs.vic.gov.au/energy

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WA

  • Energy Assistance Payment (EAP)
  • Hardship Utilities Grant Scheme (HUGS)
  • Dependent Child Rebate – Electricity
  • Account Establishment Fee Rebate
  • Air Conditioning Rebate – Electricity
  • Life Support Equipment Electricity Subsidy
  • Thermoregulatory Dysfunction Energy Subsidy
  • Energy Concession Extension Scheme
  • Underground Electricity Connection Charge Rebate

For information on the above rebates, visit http://www.concessions.wa.gov.au/


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