Last updated on 24th September 2019

How leveraging the best energy rebates and concessions as a NSW senior could save you more

Are you crippled by energy prices? You might be entitled to rebates or concessions that could reduce the cost of your bill.


New Comparison Service Helps Aussies Save Big on Energy Plans

What if we told you there’s a way to save more on your power bills? If you’re a NSW resident holding a Seniors Card, you could be eligible for some major energy rebates. And you’ve been stuck with the same electricity provider for several years without comparing other offers, chances are you’re paying too much for energy.

Electricity is a vital expense for many Aussie seniors, who are doing everything they can to save on costs. No matter how diligent you are about turning off the lights and using energy-efficient appliances, sometimes it seems like the bills keep getting higher.

Thanks to a clever comparison service, mature Aussies now have another way to save on electricity, and it could be the most effective method of all. This service has arrived at a time when older Australians are battling increasing electricity prices. Statistics show that rising electricity costs rank as the top concern among Australian consumers.

Electricity and Gas is an Australian comparison service taking power away from the electricity industry and putting it back in the hands of consumers. Now Australians can compare name brand electricity providers all in one place, saving them time and money.

Here’s How You Do It:

Step 1: Select your State below.
Step 2: After answering a few questions, you will have the opportunity to compare quotes in your area and could be eligible for significant savings.

It’s hard enough to manage the bills on a budget, but even harder when those bills are getting higher. That’s why the team at Electricity and Gas has compiled a list of rebates and concessions available in NSW.

Energy Concessions for Seniors

Each state government offers a discount to Pensioner Concession Card or Seniors Card holders. The title, value and eligibility requirements of these concessions vary from state to state, so be sure to check your state government’s website to confirm what discounts may be available. Some energy companies, such as EnergyAustralia, AGL and OriginEnergy provide concessions to seniors all across Australia.

“We provide electricity and gas concessions on behalf of the Department of Human Services to customers holding an eligible Centrelink Pensioner Concession Card, Centrelink Health, Department of Veterans’ Affairs Gold Card For All Conditions, Department of Veterans’ Affairs Gold Card (TPI), Department of Veterans’ Affairs Gold Card (EDA), Department of Veterans’ Affairs Gold Card (War Widow), Department of Veterans’ Affairs Gold Card (POW).”*

Energy rebates and discounts

NSW Electricity Rebates

New South Wales has five energy rebates for residential customers:

  • Low Income Household Rebate
  • Family energy rebate
  • NSW Gas rebate
  • Life Support rebate
  • Medical Energy Rebate

Eligible customers living in an on-supplied premise such as a residential community, retirement village or strata scheme receive an additional 10% on top of the rebates listed below.

The NSW Government offers a number of discounts and rebates to help reduce the cost of your energy bills. Two types of customers are eligible:

  • Retail customers: consumers who receive their energy bill from a retailer such as AGL, EnergyAustralia, or Origin.
  • On-supply customers: consumers who receive their energy bill from an owner or manager of an on-supply residential park, retirement village or strata scheme.

Note: The rates and processes for applying may be different depending on who bills the consumer.

If you’re eligible by holding a concession card from the Commonwealth Department of Human Services or the Department of Veterans’ Affairs, you can apply for a combination of the rebates shown below.

NSW rebates and discounts

Pensioner or Low Income Household Rebate

The Low Income Household Rebate helps pensioners, seniors, veterans and households who hold eligible concession cards pay their electricity bill. It involves an annual payment of $285 to eligible NSW residents.

Gas Rebate

The NSW Gas Rebate helps people who hold eligible concession cards pay their natural gas or residential LPG bills.

Medical Energy Rebate

The Medical Energy Rebate helps people who hold eligible concession cards pay their electricity bill if either they or someone living with them has an inability to self-regulate body temperature when exposed to extremes of environmental temperatures (hot or cold).

Life Support Rebate

The Life Support Rebate helps people people who hold eligible concession cards pay their electricity bills if they are required or have someone living with them who is required to use approved energy-intensive equipment at home.

Appliance replacement offer

Reducing your energy bills can be as simple as using appliances with high star ratings. Some NSW seniors may be eligible for the appliance replacement offer offered by the NSW Government. The appliance replacement offer makes it easier for you to upgrade your old fridge or television to a new, more efficient model.

The amount you can save on your energy bill varies. On average, replacing old appliances, such as a fridge, could save you between $100 and $200 per year on energy. Replacing a plasma or cathode ray tube (CRT) television with an LCD television could save you between $50 and $125 per year on your energy bills.

  • To replace your fridge, your current fridge must be at least 6 years old.
  • To replace your television, you must own a plasma or cathode ray tube (CRT) television.

To receive this offer you must be a NSW resident and hold one of the following:

  • Pensioner Concession Card
  • Health Care Card or Low Income Health Care Card from Centrelink
  • Veterans’ Affairs Gold Card

Note: A Commonwealth Seniors Health Card will not make you eligible for this offer. You will need to hold one of the above cards.

If you do not meet the criteria above, you may be able to access the offer through a participating community service organisation. Please contact a community service organisation directly to discuss your application. Additional rebates may also be available to electricity account holders with low incomes and health conditions.

You can apply online for the appliance replacement offer. If your application is successful, you’ll receive instructions on how to buy your appliance through The Good Guys. Make sure you have your valid concession card with you when you apply.

Click here to apply

How can I reduce my energy bill?

Luckily, as a senior in NSW, you could be eligible for multiple rebates and concessions in regards to your energy. However, even if you’re eligible for a rebate, there’s a lot more you can do to a save on electricity and gas. If it’s been a while since you last compared energy providers, then you could be paying unnecessary out-of-pocket expenses for energy.

Electricity and Gas is a trusted online service that makes it easy to shop around for an energy provider. In just a few minutes an experienced staff member will be in touch to help you find an affordable energy plan from a name brand provider, saving you time and money.

To see if you could save on energy, just enter your details at a to receive a customised quote from an expert staff member. It couldn’t be easier to start saving on your electricity bills.


This article is opinion only and should not be taken as medical or financial advice. Check with a financial professional before making any decisions.